Delivery & Returns
Iberian Peninsula and Balearic Islands · Mainland Portugal
Free shipping on orders over €150
Delivery in 1-2 business days · €3.99 on orders under €150
Free in-store pickup (Passeig de Gràcia 118, Barcelona)
We do not ship to the Canary Islands, Ceuta, Melilla, Azores or Madeira.
Zone 1 · France, Germany, Netherlands, Luxembourg
Free shipping on orders over €150
Delivery in 3-5 business days · €4.99 on orders under €150
Zone 2 · Belgium, Italy, Austria, Czech Republic
€2.99 on orders over €150
Delivery in 3-5 business days · €7.99 on orders under €150
Zone 3 · Denmark, Slovakia, Slovenia, Hungary, Ireland, Poland
€3.99 on orders over €150
Delivery in 3-5 business days · €9.99 on orders under €150
Zone 4 · Croatia, Estonia, Latvia, Lithuania, Sweden
€14.99 on orders over €150
Delivery in 3-5 business days · €17.99 on orders under €150
Zone 5 · Bulgaria, Finland, Greece, Romania
€17.99 on orders over €150
Delivery in 5-8 business days · €21.99 on orders under €150
Shipped with SEUR / DPD · tracked home delivery · times shown are business days from dispatch.
Returns
Within 15 calendar days from the delivery date, provided the products have not been used and are in perfect condition with their original tags attached.
Free in-store returns
No cost
Bring your return in person to Passeig de Gràcia 118, Barcelona.
Return by courier
At the customer's expense
Arrange the return with the carrier of your choice. We recommend a tracked and insured service; we cannot be held responsible for returns lost or damaged in transit.
How to return your order
1. Email us at contacto@suneonline.com with your order number and the items to return.
2. Bring it in person to the store or arrange the shipment yourself.
3. Protect the product and its original packaging.
4. If you send it by courier, ship it to the address below.
5. Refund within 3-10 business days using the same payment method. Original shipping charges are only refunded in case of a defective product or an error on our side.
Returns address
Sune by SN S.L.
Passeig de Gràcia 118, local · 08008 Barcelona · Spain
Phone: +34 931 600 586
Opening hours: Monday to Saturday, 10am to 9pm